Lead Care Manager (ECM)
Antioch, CA

📍 Location: On-Site & Field-Based – Antioch, CA
📅 Schedule: Full-Time | Monday–Friday, 8:00 AM–5:00 PM (Occasional evenings and weekends as needed)
💼 Department: Family & Community Services
📈 Reports to: Core Program Manager
💰 Pay Range: $25.00-$25.50

✨ Make a Meaningful Impact

Aspiranet is seeking a compassionate and driven Lead Care Manager (LCM) to join our Enhanced Care Management (ECM) Program. In this role, you will provide direct services while coordinating comprehensive, client-centered care as part of a multidisciplinary Care Team.

The LCM supports individuals with complex health and social needs by coordinating services, advocating for access to care, and promoting wellness, recovery, independence, resilience, and empowerment. This is a dynamic, community-based role where your work directly impacts lives every day.

❤️ About Aspiranet

Aspiranet is a mission-driven social services agency serving California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed.

Our programs span foster care and adoption, transitional aged youth, residential services, intensive home-based services, behavioral health, and family and community services. Every role at Aspiranet contributes to something greater, creating opportunity, hope, and healing for those we serve.

📝 Position Summary

Under the direction of the Core Program Supervisor/Manager, the Lead Care Manager provides direct services and coordinates comprehensive care management for assigned clients in the Enhanced Care Management Program (ECM).

The LCM functions as part of an interdisciplinary Care Team, overseeing specific cases and ensuring clients receive timely, cost-effective access to appropriate health and social services. This position requires strong advocacy, collaboration, and community engagement skills to maximize client outcomes and benefits.

🔍 Key Responsibilities

• Conduct comprehensive assessments of client needs, including physical health, mental health, substance use, oral health, trauma history, housing stability, social supports, vocational/employment goals, and overall wellness.

• Develop, implement, and monitor Individual Care Plans and Health Action Plans, ensuring goals are client-centered and regularly updated based on progress.

• Provide care management services, including service coordination, referrals, resource linkage, and follow-through on care plan activities.

• Coordinate and maintain communication among clients, caregivers, healthcare providers, hospital staff, and community-based organizations.

• Advocate on behalf of clients with primary care providers and other service professionals to ensure timely and appropriate access to services.

• Support transitional care planning, including collaboration with hospital staff during admissions and discharges.

• Provide services in community settings and client homes as appropriate to support engagement and accessibility.

• Accompany clients to critical appointments when necessary and assist with arranging or providing transportation as indicated.

• Deliver health education, coaching, and skill-building activities that promote independence, resilience, and overall wellbeing.

• Utilize evidence-based practices, including Motivational Interviewing, Harm Reduction strategies, and Trauma-Informed Care principles.

• Conduct outreach and engagement activities to facilitate enrollment in the Enhanced Care Management program, including phone outreach, mailed communication, field visits, and community presentations.

• Document services accurately and in a timely manner in accordance with program standards, funding requirements, and agency policies.

✅ Qualifications

• High School Diploma or GED required.

• Minimum of two (2) years of relevant work experience.

• Resident of the community with strong knowledge of local resources.

• Ability to complete required training and ongoing educational requirements.

• Ability to work flexible hours, including occasional evenings and weekends.

• Valid driver’s license, reliable transportation, and proof of insurance (if required for field-based services).

Preferred Qualifications

• Multilingual capabilities preferred but not required.

• Prior experience as a Community Health Worker, Peer Support Specialist, Support Counselor, or in a similar role strongly preferred.

💻 Work Environment & Schedule

• Combination of office-based and field-based work.

• Services are provided in community settings, client homes, hospitals, and partner agencies.

• Regular schedule is Monday–Friday, 8:00 AM–5:00 PM, with occasional evening/weekend responsibilities based on program needs.

❤️ Why Aspiranet?

• Access to the Aspiranet Employee Perks Program with exclusive discounts on travel, wellness, entertainment, gyms, theme parks, pet care, and more.

• Employee Assistance Program, including a 24/7 crisis line and up to six counseling sessions per issue.

• Ongoing training and career development opportunities.

• A supportive, inclusive, and mission-driven workplace culture.

• The opportunity to make a lasting impact in your community.

🏋️ Physical Demands

The physical demands and work environment characteristics described here are representative of those encountered while performing the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

This position includes community-based and fieldwork activities, which may involve walking, driving, and transporting materials or clients as needed.

⚖️ Equal Employment Opportunity

Aspiranet is an equal opportunity employer that recognizes the value of diversity. We believe a diverse workforce within a culture of Inclusion, Diversity, Equity, and Access (IDEA) increases creativity, innovation, problem-solving, and teamwork for the youth and families we serve.

Aspiranet is committed to providing a welcoming, inclusive workplace that reflects diverse worldviews, cultures, and lived experiences.

👉 Ready to Apply?
Apply today through our career portal:
www.aspiranet.org/careers

✨ Pro Tip: Once you're in the portal, create an account to begin your application — it’s quick, easy, and your first step toward making a difference.